Featured: MariaElena Del Valle, Organizational Change Consultant, PHI
Too often in long-term care, employees are promoted into supervisory roles without management training or support, which can lead to ineffective or punitive supervision practices that ultimately drive many direct care workers from their jobs. A coaching approach to supervision, by contrast, enables supervisors to build trust with their staff, encourage their best work, and get to the core of performance issues–decreasing disciplinary actions without jeopardizing accountability.
This video offers a few concepts to help supervisors create productive workplaces where workers stay satisfied in their jobs.
Learn more about PHI's services at: https://phinational.org/services/.
Date Added: 2020-12-18
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